We only offer exchanges, not returns.
Exchanges are accepted only if the product you received is damaged or defective. You have 7 days from the time you receive your item to request an exchange in these cases. Please provide photos and an unboxing video to support your claim. Once we approve the quality check, we’ll exchange your item for free or offer a full refund.
If you need to exchange an item due to size, we charge ₹80 per product. To avoid any issues, please check the size chart before ordering. We do not offer refunds for color or size changes, only exchanges.
To qualify for an exchange, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate an exchange, contact us. If your exchange is approved, we’ll send you a return shipping label and instructions on how to return your package. Items sent back without first requesting an exchange will not be accepted.
For any questions, feel free to contact us.
Damages and Issues
Please inspect your order upon arrival and contact us right away if the item is defective, damaged, or incorrect, so we can address the issue.
Exceptions/Non-Returnable Items
Certain items cannot be returned, such as custom products (like special orders or personalized items) and personal care goods. Contact us if you have questions about your specific item. We do not accept returns on sale items or gift cards.
Exchanges
The quickest way to get the item you want is to return the one you have, and once the return is accepted, make a separate purchase for the new item. A return shipping charge applies for exchanges due to preference or size changes.
Refunds
We’ll notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, you’ll be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund, usually 3-7 business days.